Heidi M. Koch, M.D., Staff Physician

Dr. Heidi Koch is the physician on staff at The Spa at West Glen. She performs medical procedures, including Botox®, Juvéderm®, and Radiesse®. Dr. Koch is available Wednesdays for treatment.

Patti Parker, Spa Manager

Patti manages the day-to-day operations of both spa locations. If you have questions about a recent visit or employment, please contact Patti at 515-225-2642.

Pam Banyas, PA-C

Pam Banyas, PA-C, performs medical procedures, including Botox®, Juvéderm®, and Radiesse®. She is available at The Spa at The Firehouse 8 a.m.-noon Monday, Wednesday, and Friday. Pam also is available at The Spa at West Glen 9 a.m.-1 p.m. Tuesday and Thursday and by special appointment for your busy schedule.

Tricia Thinnes, Office Manager | Koch Facial Plastic Surgery

Carol Oakley, Licensed Clinical Aesthetician | The Spa at West Glen

Michelle Jones, Licensed Clinical Aesthetician | The Spa at West Glen

Kymberly Baldwin Brown, Licensed Clinical Aesthetician | The Spa at West Glen

Melissa Poley, Licensed Clinical Aesthetician | The Spa at The Firehouse

Tami Hall, Licensed Clinical Aesthetician & Licensed Massage Therapist | The Spa at The Firehouse

Terrie Wilson, Licensed Clinical Aesthetician & Permanent Makeup Specialist | The Spa at The Firehouse

Jen Hoefing, Licensed Clinical Aesthetician & Licensed Nail Technician | The Spa at West Glen

Emily Millang, Licensed Nail Technician | The Spa at West Glen

Mary McKinney, Licensed Nail Technician | The Spa at West Glen

Andrea Thorne, Licensed Massage Therapist | The Spa at West Glen

Shane Shaw, Licensed Massage Therapist | The Spa at West Glen

Kellie Zarra, Licensed Massage Therapist | The Spa at West Glen

Peggy Webb, Licensed Massage Therapist | The Spa at West Glen

Ashley Dolph, Concierge | The Spa at West Glen

Valerie Dingel, Licensed Clinical Aesthetician | The Spa at West Glen